Workflow
Vonage Named North America Rising Star Partner of the Year by Verint
EricssonEricsson(US:ERIC) Prnewswireยท2025-11-06 13:30

Core Insights - Vonage has been recognized as the North America Rising Star Partner of the Year at the Verint Engage 2025 conference for its excellence in customer success and its effective use of AI-driven solutions [1][2]. Group 1: Partnership and Recognition - The award highlights Vonage's role in enhancing customer engagement and delivering significant value through its partnership with Verint [2][4]. - The collaboration between Verint and Vonage integrates Verint's AI-driven Customer Experience Automation Platform with Vonage Contact Center, providing a comprehensive solution for enterprises [3][4]. Group 2: Business Outcomes - The partnership aims to improve workforce capacity, increase revenue, and enhance customer experience through AI-powered business outcomes [1][3]. - Vonage's technology portfolio, which includes Network APIs, CPaaS, CCaaS, and UCaaS solutions, supports enterprises in reimagining digital interactions [5].