交通银行河北省分行设立“征信权益保护站” 线上线下双渠道打造金融便民服务新阵地

Core Viewpoint - The establishment of the "Credit Rights Protection Station" by the Bank of Communications in Hebei Province marks a significant step in enhancing credit services and safeguarding customer financial rights [1][3] Group 1: Service Offerings - The "Credit Rights Protection Station" will provide a one-stop service focusing on core customer needs, including credit knowledge dissemination, query process guidance, dispute handling consultation, and rights protection assistance [3] - The service will integrate offline and online channels to better manage customers' financial credit and effectively address the "last mile" of credit services [3] Group 2: Future Plans - The Bank of Communications Hebei Province branch plans to form a professional service team to regularly conduct credit promotion and consultation services [3] - The bank aims to incorporate credit rights protection into the entire process of daily business operations to enhance customer financial service experience and contribute to a healthy financial ecosystem [3]