Consensus Cloud (CCSI) Q3 2025 Earnings Transcript

Core Insights - Consensus Cloud Solutions, Inc. reported a solid Q3 2025 with a revenue increase of 6.1% year-over-year, reaching $56.3 million, driven by strong performance in the corporate channel and record usage of the eFax Protect service [8][20][21] - The company achieved an adjusted EBITDA margin of 52.8%, slightly above expectations, and free cash flow increased by 32% to $44.4 million [5][22][23] - The corporate customer base expanded to approximately 65,000, reflecting a 12% increase from the previous year, while the trailing twelve-month revenue retention rate remained stable at 101.9% [10][20] Financial Performance - Total revenue for Q3 2025 was $87.8 million, consistent with the prior year, while adjusted EBITDA was $46.4 million, a decrease of 1.2% from Q3 2024 [22][21] - Adjusted net income for the quarter was $26.6 million, with adjusted EPS remaining unchanged at $1.38 [22] - The company expects Q4 2025 revenues to range between $84.9 million and $88.9 million, with adjusted EBITDA between $43.1 million and $46 million [26] Operational Highlights - The corporate channel's growth was attributed to increased usage within enterprise accounts and strong performance in public sector business, particularly with the VA [9][12] - The eFax Protect service added approximately 6,700 new customers in Q3 2025, contributing to the growth of the SMB cohort [10][11] - The Zoho business recorded a planned revenue decline of 9.2% year-over-year, reflecting a strategic focus on optimizing profitability [13][21] Debt Management - The company reduced total indebtedness from $805 million to $569 million through debt retirement, with a new interest rate of 5.65% on the refinanced debt [7][24] - Free cash flow for the year is expected to exceed $95 million, ahead of original expectations, despite a lower expected free cash flow in Q4 due to seasonal costs [6][5] Strategic Outlook - The company remains confident in its growth strategy, focusing on healthcare and expanding efforts in corporate SMB and upper enterprise markets [18] - The VA's continued high usage rates indicate potential for future revenue growth, with expectations of reaching $10 million to $20 million in revenue over the next few years [30][34] - The company is actively navigating changes in the digital marketing environment to recover from recent impacts on customer acquisition [15][44]