Core Viewpoint - Zhongtong Express Group has been awarded the "Listed Company (Hong Kong) Golden Bull Award - Social Responsibility Golden Bull Award," highlighting its commitment to corporate social responsibility and sustainable development in the context of the Hong Kong stock market's recovery and asset value reassessment [1] Group 1: Corporate Social Responsibility - Zhongtong Express has integrated social responsibility into its corporate strategy and daily operations, leading to improvements in corporate governance and ESG ratings, with a ranking in the top 10 globally in the S&P Global Corporate Sustainability Assessment [1] - The company has implemented a comprehensive employee rights protection plan, benefiting over 16,000 employees and increasing the coverage of its accident insurance to 200,000 yuan [3] - Zhongtong has actively engaged in community support through its "Dream 1+1" charity program, donating over 100,000 books and establishing 8 hope schools, with total donations amounting to several million yuan [4][5] Group 2: Customer Satisfaction and Service Quality - The company has focused on enhancing customer satisfaction, achieving a 96% satisfaction rate, an increase of 2 percentage points year-on-year, through a multi-channel feedback mechanism [2] - Zhongtong has reduced sorting errors to below 0.04% by implementing digital innovations in its operations, significantly improving package identification and sorting accuracy [2] Group 3: Environmental Initiatives - Zhongtong Express is committed to the national "dual carbon" goals, having invested in a green logistics system that includes the use of 53.43 million reusable bags and the recycling of over 12.77 million quality cardboard boxes [6] - The company has installed over 2,900 unmanned vehicles for last-mile delivery, covering over 20 million kilometers, showcasing its commitment to low-carbon and efficient logistics solutions [6]
中通快递荣获 “社会责任金牛奖” ESG实践获权威认可