支付便利化点亮深圳赛事经济

Core Viewpoint - The 15th National Games in Shenzhen highlights the integration of financial services and international event management, showcasing the city's financial capabilities and commitment to providing seamless payment solutions for athletes, spectators, and international guests [1][2]. Payment Services Upgrade - The People's Bank of China Shenzhen Branch has initiated a comprehensive payment service upgrade involving nearly 60 banks and payment institutions to ensure efficient payment solutions across various locations, including airports and event venues [1][2]. - Five comprehensive service centers have been established at key entry points like Shenzhen Bao'an International Airport to enhance the payment experience for foreign visitors [2]. Collaborative Financial Ecosystem - Financial institutions are working collaboratively under the guidance of the People's Bank of China, creating a complete financial service ecosystem that includes payment facilitation, currency exchange, and consumer engagement [3]. - Innovative services such as bilingual consultation and real-time payment solutions have been implemented to improve the experience for international visitors [2][3]. Cross-Border Payment Innovations - New initiatives like "refunds to domestic and foreign electronic wallets" and "cross-border payment refunds" have been introduced to streamline the shopping and refund processes for tourists [3][4]. - The number of accounts opened by Hong Kong residents in mainland China has reached over 3.22 million, with significant transaction volumes, indicating a strong cross-border financial integration [3]. Community and Accessibility Focus - Financial services have been enhanced to cater to the elderly and disabled, with banks providing specialized equipment and services to ensure inclusivity [5][6]. - Community outreach programs have been established to educate and assist older adults in navigating financial services, demonstrating a commitment to customer-centric service [5][6]. Overall Impact - The integration of advanced payment technologies and customer service initiatives during the National Games has positioned Shenzhen as a model for how financial services can enhance the experience of international events [6].