“我记住你地址了，你给我等着……”大连女子深夜接到跨省恐吓电话

Core Points - A consumer, Liu, experienced threats after questioning the authenticity of imported "infant DHA" products purchased from an e-commerce platform [1][5][12] - The products had suspicious packaging and lacked traceability information, raising concerns about their legitimacy [2][4] - The e-commerce platform failed to provide adequate support and resolution, leading to further distress for the consumer [7][9][10] Group 1: Product Authenticity Concerns - Liu purchased six bottles of imported "infant DHA" from an e-commerce platform, attracted by large discounts [2] - Upon receiving the products, Liu noticed unusual packaging and unclear printing, prompting her to verify the authenticity [2][4] - The domestic agent confirmed that the products were not authorized for sale on the platform Liu used, raising red flags about the legitimacy of the purchase [4] Group 2: Threatening Behavior - After raising concerns with the e-commerce platform, Liu received a threatening phone call from an unknown number, indicating potential retaliation [5][11] - The caller warned Liu against escalating the situation, which heightened her fear and concern for her safety [5][11] Group 3: E-commerce Platform's Response - The e-commerce platform's customer service was criticized for its lack of effective communication and support, leading to further complications for Liu [7][10] - Despite multiple attempts to resolve the issue, the platform only offered refunds and shopping vouchers, which Liu deemed insufficient [8][9] - The platform's failure to address the core issues of product authenticity and the threatening behavior faced by Liu has raised questions about its accountability [9][10][12] Group 4: Legal Implications - Legal experts indicated that the seller's actions may violate consumer rights and that the threatening behavior could breach public security laws [11] - Consumers have the right to demand proof of product authenticity, and failure to provide such proof could result in legal consequences for the seller [11]