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江苏省消保委发声:商品信息“打码”,涉嫌侵害消费者知情权
Yang Zi Wan Bao Wang·2025-11-10 08:18

Core Viewpoint - A recent controversy has arisen regarding a membership supermarket that has obscured important product information, potentially violating consumers' right to know. The Jiangsu Consumer Protection Committee has urged businesses to enhance compliance awareness and prioritize consumer demands [1][3][4]. Group 1: Product Information Transparency - The Jiangsu Consumer Protection Committee discovered that not only the membership supermarket but also several other online supermarkets have products with obscured labels, which prevents consumers from accessing complete information [3]. - Providing clear and complete product labeling is a legal requirement under the current Food Safety National Standard for Prepackaged Food Labeling (GB 7718-2011) and is essential for safeguarding consumers' right to know [3]. - Consumers typically rely on labeling to make informed purchasing decisions, especially online where they cannot physically inspect products. The practice of obscuring critical information such as production dates and shelf life is contrary to legal regulations and undermines transparency [3][4]. Group 2: Recommendations and Future Standards - The Jiangsu Consumer Protection Committee recommends that businesses should strengthen their compliance awareness and view product labeling as a fundamental responsibility to gain consumer trust rather than merely a response to regulatory oversight [4]. - In March 2023, the National Health Commission and the State Administration for Market Regulation released a revised version of the Prepackaged Food Labeling Standard (GB 7718-2025), which will take effect on March 16, 2027, aimed at optimizing and upgrading labeling requirements based on over a decade of practical experience [5].