刘嘉玲喊话侵权网店火速下架？客服回应：平台绝对不会纵容商家

Core Viewpoint - The incident highlights a significant issue of brand infringement and consumer deception on e-commerce platforms, specifically targeting Taobao and Tmall [1] Group 1: Incident Details - Actress Liu Jialing posted screenshots on social media showing a store named "ENCARE Overseas Flagship Store" on Taobao, which allegedly misused the image of actor Liang Chaowei to promote a product [1] - The product in question is "New Zealand ENCARE Ear Cow Immunoglobulin," which was featured prominently with Liang Chaowei's image [1] Group 2: Platform Response - Taobao's customer service indicated that the store could not be found due to potential closure or abnormal status, without providing specific reasons [1] - The platform assured that it has control over merchants and would take immediate action against any seller found to be in violation of policies [1]