Chang Sha Wan Bao·2025-11-10 14:38Core Points - A potential fraud targeting an elderly customer was successfully intercepted by China Construction Bank's Changsha New Century Branch, safeguarding the customer's 40,000 yuan retirement funds [1][2] - The incident involved an 82-year-old man who attempted to withdraw funds for a supposed real estate purchase for his grandson, raising suspicions due to inconsistent statements from an accompanying individual claiming to be the grandson [1] - The bank staff's quick response and collaboration with the police led to the identification of the elderly man's family, confirming he had no such purchase plans and was suffering from mild Alzheimer's disease [1][2] Summary by Sections - Fraud Prevention: The bank's proactive measures in fraud prevention were highlighted, showcasing the importance of employee training and awareness, particularly for protecting elderly clients [2] - Emergency Response: The effective communication between bank staff and law enforcement was crucial in resolving the situation, demonstrating the importance of quick action in potential fraud cases [2] - Community Protection: The bank's commitment to financial safety for the community aligns with its "finance for the people" philosophy, reinforcing the protective measures for the public's financial security [2]