Decagon Announces Commercial Pilot with Deutsche Telekom and Strategic Investment from T.Capital to Fuel Enterprise Growth
Businesswire·2025-11-10 15:00

Core Insights - Decagon has announced a commercial pilot with Deutsche Telekom and secured a strategic investment from T.Capital to enhance its enterprise growth [1][3][4] Company Overview - Decagon specializes in conversational AI agents aimed at improving customer experiences, having been founded in 2023 and launched in 2024 [4] - The company is based in San Francisco, with additional offices in New York City and London [4] Strategic Partnerships - Deutsche Telekom, the world's largest telecommunications provider by revenue, is collaborating with Decagon to elevate customer experiences through technology [2][3] - T.Capital, managing over €2.3 billion in assets, is providing strategic capital to Decagon, focusing on themes such as AI and cloud infrastructure [6] Financial Highlights - Decagon recently raised $131 million in Series C funding, bringing its total funding to $231 million and valuing the company at $1.5 billion [14] - The funding round saw five times more investor demand than capacity, indicating strong market interest and momentum for Decagon [14] Market Position - Decagon is positioned as a leader in the AI-driven customer experience sector, with a focus on delivering seamless concierge experiences across various communication channels [4][11]