Core Insights - The integration of AI and robotics is redefining community services, marking a new phase of "human-machine coexistence" in the property management industry [1][3] - The property management industry in China is entering a trillion-yuan era, with projected revenue reaching 1.75 trillion yuan by 2024, and the market size expected to grow from 259.1 billion square meters in 2020 to nearly 380 billion square meters by 2029 [1] Industry Overview - The property management industry is facing structural challenges such as rising labor costs, compressed profit margins, and expanding service boundaries, necessitating a shift towards technology and intelligence for sustainable growth [1] - A number of property companies are leading the charge in technological upgrades, focusing on robotics and smart management platforms to enhance operational efficiency and service quality [1] Company Developments - Country Garden Services has developed the "Zero Resident" robot, which has been deployed in over 17 projects across cities like Guangzhou and Shanghai, with plans to increase the number to 1,000 by year-end [2] - The robot is designed to perform tasks such as autonomous cleaning and obstacle avoidance, significantly improving operational efficiency and safety [2] Future Trends - The property service model is transitioning towards "human-machine coexistence," where human workers will manage multiple robots, allowing them to focus on higher-value tasks [3] - The application of robotics in the property sector signifies not only technological advancement but also a shift in business logic, moving from scale-driven growth to refined operations [3]