明白套餐无需套路

Group 1 - The core issue highlighted is the complexity and hidden terms in telecom operators' service plans, which mislead consumers and infringe on their rights [1] - Telecom operators are accused of creating information asymmetry to shift business risks onto consumers, violating their right to know and fair trading [1] - Regulatory bodies have initiated multiple corrective actions, including the "Clear and Reassuring Use" campaign launched by the Ministry of Industry and Information Technology in April, aimed at addressing industry pain points [1] Group 2 - Operators are encouraged to provide high-quality services to achieve a win-win situation in economic and social benefits, despite facing operational pressures due to intensified competition and cost reductions [2] - The long-term strategy for operators should focus on integrity and customer-centric practices, as short-term gains from misleading practices can damage corporate reputation [2] - As of the end of 2024, the mobile phone user base in China is projected to reach 1.79 billion, with 5G users at 1.014 billion, indicating significant market opportunities for honest business practices [2]