“消费查”小程序已收录近20万线下无理由退货商家

Core Points - The "Consumption Check" platform, developed by the China Consumers Association with support from the State Administration for Market Regulation, was launched on May 7 this year, allowing consumers to query offline merchants that support unconditional returns [1] - The platform covers nearly 200,000 merchants across 31 provinces, autonomous regions, and municipalities, with product categories including home appliances, clothing, and building materials, offering return periods ranging from 7 days to 1 year [1] - The "Consumption Check" WeChat mini-program is user-friendly, requiring no registration, and allows for multi-dimensional queries based on region, store name, and product category, while also integrating navigation, one-click merchant calls, and merchant reviews [1] Industry Impact - "Consumption Check" serves as both an information tool and an intangible "golden signboard" for merchants, enhancing consumer confidence [1] - Merchants can increase customer acquisition without additional advertising costs, benefiting from the traffic generated by the platform [1] - The transparency of information and standardized service commitments provided by "Consumption Check" reduces the likelihood of consumer disputes, improving the overall shopping experience and transforming consumer expectations into reality [1]