西贝回应多地门店关闭：正常经营行为，也陆续有新店开业

Core Viewpoint - The company, Xibei, has issued a statement addressing the recent closure of multiple stores, emphasizing that opening and closing stores is a normal operational behavior in the restaurant industry, and adjustments are made based on business conditions [1]. Store Closures - Xibei has confirmed that the recent closures in cities such as Shenzhen, Shantou, and Yiwu are part of a normal adjustment process [3][4]. - The company has received reports from customers regarding store closures, citing reasons such as development planning adjustments or lease expirations [6]. Principles for Store Closures - Xibei adheres to three principles during store closures: 1. Customers are informed in advance through announcements and SMS notifications to members with stored value, offering them the option to either receive a full refund or transfer their balance to other locations [4][6]. 2. The company ensures that every customer dining at the closing store is treated with care and is informed about nearby Xibei locations [6]. 3. Employees are prioritized for reassignment to other Xibei stores to protect their interests [4][6]. New Store Openings - Despite the closures, Xibei is also opening new stores, including locations in Harbin and Jinan, with plans to open eight more by December 31, including stores in Shenzhen and Nanjing [5][6]. Service and Product Enhancements - Xibei is actively upgrading its services, adjusting menu items, optimizing pricing, and prioritizing food safety by advancing the "Sunshine Kitchen" initiative [7].