Group 1 - The core mission of the company is to serve the public and improve financial services for the community, focusing on practical measures to address urgent issues faced by the populace [1] - The company has implemented various initiatives to enhance financial services for the elderly, including creating "green channels" and "care windows" for priority processing, and upgrading self-service devices for easier access [2][3] - The company has launched educational campaigns to protect the financial rights of the elderly, including anti-fraud initiatives and the establishment of over 200,000 pension accounts [3] Group 2 - The company emphasizes support for small and micro enterprises, offering simplified account opening processes and waiving certain fees to alleviate financial burdens [4][6] - A "4+1" product system has been developed to cater to the financial needs of small businesses, including tailored loan products for specific industries [6] - The company has successfully reduced the time required for account opening and processing for small enterprises, significantly enhancing their operational efficiency [4] Group 3 - The company is actively enhancing services for foreign nationals in China, establishing bilingual service points and launching a multilingual version of its banking app [7] - Over 500,000 bank accounts have been opened for foreign nationals since 2024, demonstrating the company's commitment to improving the financial ecosystem for international clients [7] Group 4 - Consumer rights protection is a priority for the company, which has implemented measures to prevent misleading sales practices and enhance consumer awareness of financial risks [9][10] - The company has conducted over 17,000 financial literacy events this year, promoting knowledge on consumer rights and fraud prevention [10] Group 5 - The company is engaged in various social welfare initiatives, including rural revitalization and educational support, contributing to community development and disaster relief [12][13] - The company has established a charity platform that has facilitated over 143,000 donations, supporting numerous public welfare projects [13]
传播金融温度,彰显使命担当,平安银行积极为民办实事