双十一的“科技与狠活”: 联想以全场景AI打造沉浸式体验

Core Insights - Lenovo is shifting its focus from price-driven competition to experience-driven strategies in response to consumer demand and the challenges of the digital economy [1] - The company has launched a series of initiatives under the theme "Hot AI Upgrade, 11 in Place," aiming to enhance customer experience through AI integration and innovative retail strategies [1] Product Strategy - Lenovo has developed a comprehensive AI equipment matrix targeting various consumer segments, including the YOGA series for professionals, Think series with integrated AI functionalities, and the Xiaoxin series for students [1] - The gaming-focused Savior series emphasizes AI performance optimization for an immersive gaming experience, while the Moto Razr 60 series expands AI lifestyle scenarios with its innovative foldable design [1] Retail Innovations - The company has introduced a dual-store manager service model combining "Silicon-based Store Manager" and "Star Store Manager" to enhance customer service both online and offline [2] - Lenovo's online platforms, including its official website, offer a 24/7 shopping experience with instant responses to customer inquiries, improving the overall shopping efficiency [2] Environmental Initiatives - Lenovo has launched a ThinkPad super plant-themed exhibition in its offline stores, integrating technology with environmental concepts [4] - The company has partnered with JD.com and Lenovo Technology to conduct a special event showcasing its innovative supply chain services and efficient operations [4]