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电商渗透率见顶 消费结构迎来深刻转型
Xin Lang Cai Jing·2025-11-11 21:14

Core Insights - The e-commerce penetration rate in China has peaked at 27.6% in 2023 and is projected to decline to 26.8% in 2024, with the current rate around 25% [1][2] - This stagnation in e-commerce penetration does not indicate a decline in consumption but rather reflects a significant shift in consumer spending from goods to services, particularly in education, culture, and entertainment [1][2] E-commerce Trends - The growth of e-commerce is now facing limitations as consumers increasingly prefer experiential and personalized services over standardized goods, leading to a transformation in consumption patterns [2] - Major e-commerce platforms are adapting by integrating online and offline experiences through "instant retail" models, aiming to cover all aspects of consumer needs [2] Consumer Spending Insights - In the first nine months of this year, per capita spending on education, culture, and entertainment increased by 10.3%, significantly outpacing growth in traditional goods categories [1] - Online service consumption grew by 20.2%, and instant e-commerce sales surged by 24.3%, indicating a shift towards digital and service-oriented spending [2] Strategic Adaptations - Both e-commerce platforms and offline commercial facilities are seeking to enhance consumer experiences by linking immersive and interactive service consumption with physical goods [2][3] - The focus on understanding consumer experience and trust is crucial for the growth and competitiveness of both e-commerce and physical retail environments [3]