时报观察 电商渗透率见顶 消费结构迎来深刻转型

Group 1 - The core viewpoint of the articles highlights that the stagnation of e-commerce penetration rate does not indicate a decline in consumption but rather reflects a significant transformation in China's consumption structure from goods to services [1][2] - E-commerce penetration rate reached a peak of 27.6% in 2023 but is projected to decline to 26.8% in 2024, with the current rate around 25% [1] - The increase in spending on experiential and personalized services, which outpaces that of physical goods, signifies a shift in consumer preferences and indicates that e-commerce penetration may have reached its limit [2] Group 2 - The growth of online services and instant e-commerce has been notable, with online service consumption increasing by 20.2% and instant e-commerce sales rising by 24.3% in the first nine months of the year [2] - Major e-commerce platforms are integrating various consumption scenarios through "instant retail" to connect online and offline experiences, aiming to cover all aspects of consumer needs [2] - The collaboration between offline commercial facilities and tourist attractions aims to enhance immersive and interactive service experiences, transforming tourists into customers [2][3] Group 3 - The key to growth and competitiveness for both e-commerce and offline malls lies in accurately understanding consumer experience and trust [3]