Zhong Guo Jin Rong Xin Xi Wang·2025-11-12 06:41Core Insights - The article highlights the proactive measures taken by China CITIC Bank's Zhengzhou branch to combat telecom network fraud and safeguard customers' financial security through technology, improved mechanisms, and optimized processes [1] Group 1: Fraud Prevention Measures - China CITIC Bank Zhengzhou branch has successfully intercepted multiple suspicious fraud-related incidents, demonstrating a commitment to protecting customers' funds [1] - The bank has established a collaborative "anti-fraud workstation" with law enforcement to facilitate real-time communication regarding suspicious activities [5] - The bank has implemented a risk feature model to quantify suspicious characteristics and enhance staff training to strengthen anti-fraud capabilities [6][7] Group 2: Successful Interventions - A recent case involved the identification of a suspicious individual attempting to transfer 120,000 yuan, leading to the arrest of three suspects through effective collaboration with police [2] - Another incident saw the bank block a fraudulent transfer of 185,000 yuan after detecting inconsistencies in a housing sale contract presented by a customer [3][4] - The bank successfully halted a fraudulent international transfer of 50,000 USD, coordinating with law enforcement and the customer's family to recover the funds [5] Group 3: Performance Metrics - In the first three quarters of 2025, the bank intercepted 1,867 risk events at the counter, leading to the arrest of four suspects and the protection of over 73 million yuan in customer funds [7] - The bank received 166 letters of appreciation from law enforcement for its efforts in fraud prevention [7] - The bank's anti-fraud short video won an award at a national competition, further recognizing its commitment to consumer protection [7]