Standard Dental Labs Inc.: Investor Education Series — Part 2

Core Insights - Standard Dental Labs Inc. (SDL) is focused on digitizing and standardizing the craftsmanship of independent dental labs through a technology-enabled workflow, aiming to improve efficiency and quality across its network [1][6]. Operational Model - SDL's operating model integrates independent labs by standardizing intake, production, and quality control, which allows for lower unit costs, improved turnaround times, and enhanced consistency [1][2]. - The company employs a 90-day integration playbook for each acquisition, which includes stabilizing operations, deploying digital tools, and ramping up throughput [3][5]. Key Performance Indicators (KPIs) - SDL tracks several operational KPIs, including turnaround time (TAT), on-time delivery rate, remake rate by product line, gross margin expansion, digital share of cases, and technician productivity [5][6]. - The company emphasizes a people-first training strategy to enhance artisan skills with modern tools, ensuring that technicians can work more efficiently and with higher quality [2][5]. Customer Value Proposition - For clinicians, SDL offers reliable quality, faster turnaround times, and a consistent experience across locations, while for lab owners, it provides liquidity, access to better tools, training, and shared services [5][6].