退费！全部关闭！这家知名公司回应

Group 1 - The core issue raised by a user regarding the inability to skip the appreciation page while using the Fengchao delivery cabinet has garnered significant attention [1] - Fengchao's representative clarified that the issue was due to a network anomaly during the peak period of "Double Eleven," which caused a mismatch in the button's functionality on the smaller screen of the campus cabinet [3] - Fengchao has since disabled the appreciation feature on all small-screen cabinets and has arranged for refunds to affected users, who have expressed understanding [3] Group 2 - Fengchao was established on June 6, 2015, and as of May 2024, it operates 330,000 smart delivery cabinets covering over 209,000 communities, while also exploring cross-industry services such as home services and laundry [3] - The company submitted its IPO prospectus to the Hong Kong Stock Exchange in August 2022, but it became invalid in February 2025 due to failure to submit supplementary documents within the required timeframe [4] - According to the prospectus, Fengchao has incurred significant losses over the past three years, totaling over 3.7 billion yuan, with a net profit of 72 million yuan in the first half of 2024, indicating a turnaround [4]