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从“世界橱窗”到“国民卖场”:中国健康消费正在换挡提速
Zhong Guo Xin Wen Wang·2025-11-12 14:31

Core Insights - JD Health is expanding its partnerships with over 20 multinational pharmaceutical companies, focusing on a comprehensive health ecosystem rather than just selling medications [1] - During the 11.11 shopping festival, JD Health reported that over 7,000 brands saw their transaction volumes double year-on-year across its pharmaceutical, nutritional, and medical device sectors [1] - The company has established a robust supply chain that supports the rapid launch of innovative drugs, exemplified by the swift introduction of a new drug within just 7 days [4] Group 1: Supply Chain and Innovation - JD Health has become the preferred online channel for multinational pharmaceutical companies to launch innovative drugs in China, with over 30 new drugs launched in the first half of the year [4] - The company has built a nationwide supply chain network with 33 warehouses, including 22 specialized cold chain warehouses, ensuring temperature-sensitive products are delivered safely [4] - The "JD Buy Medicine Fast Delivery" system can deliver medications in as little as 9 minutes, showcasing the efficiency of its logistics capabilities [4] Group 2: Market Expansion and Consumer Trends - The 11.11 festival saw over 2,500 pharmaceutical brands achieving transaction volumes that doubled year-on-year, highlighting JD Health's role in enhancing the accessibility of innovative drugs [5] - The nutritional supplement category has shown significant growth, with nearly 100 subcategories experiencing over 100% year-on-year growth during the same period [8] - Products like traditional health supplements saw transaction volumes increase by over 200%, indicating a shift towards more health-conscious consumer behavior [8] Group 3: Integrated Health Services - JD Health is transitioning from a transactional model to a comprehensive health service model, providing a full-service ecosystem that includes prevention, diagnosis, treatment, and long-term health management [7] - The integration of online consultations, rapid testing, and home healthcare services has created a seamless healthcare experience for users [8] - The company has expanded its health service offerings, with home healthcare orders increasing by 239% during the 11.11 festival [8] Group 4: AI and Digital Transformation - AI is being leveraged to enhance health service experiences, with JD Health integrating AI into clinical decision-making and health management [11] - The introduction of AI-driven health management tools has led to significant growth in medical device sales, with over 2,000 brands seeing transaction volumes double year-on-year [11] - AI personnel, including AI doctors and nutritionists, have significantly improved user engagement and satisfaction, with a 98% satisfaction rate reported [11] Group 5: Strategic Shift in Business Model - JD Health is evolving from merely being a sales platform to becoming a vital growth engine for global health brands, focusing on service depth and value co-creation [12] - The company is fostering a collaborative ecosystem with pharmaceutical companies, moving from channel partnerships to comprehensive ecosystem building [7]