Yang Zi Wan Bao Wang·2025-11-13 06:04Core Viewpoint - Recent reports from NIO Firefly vehicle owners indicate an issue with "powder spraying" when using the air conditioning, raising concerns about air quality inside the vehicle [4][5][7]. Group 1: Issue Description - Multiple NIO Firefly owners have reported a phenomenon where fine particles resembling aluminum dust are emitted from the air conditioning system, particularly noticeable under certain temperature conditions [4][5]. - One owner described the appearance of small fragments that could be easily crushed, raising concerns about potential health risks from inhalation [5]. Group 2: Company Response - NIO's Firefly brand representatives confirmed the issue, attributing it to the generation of trace amounts of aluminum oxide from the heater surface, which is deemed stable and harmless [7]. - The company has established a dedicated service channel for affected customers, offering free comprehensive inspections and cleaning of the air conditioning system, as well as free replacement of any necessary components [7].