小孩试戴金镯10秒被索赔1000元，中国黄金回应

Core Viewpoint - A customer experienced an issue at a gold jewelry store where she was asked to compensate for a gold bracelet that allegedly became deformed after a brief trial, raising questions about customer service practices in the jewelry retail industry [1] Company Summary - The incident involved a customer trying on a gold bracelet for less than 10 seconds before being told by the salesperson that the bracelet was deformed and required a compensation of 1,000 yuan [1] - The customer argued that the bracelet was too large and did not even touch her child's skin, indicating a potential misunderstanding of the trial process [1] - The customer service department of China Gold stated that their staff are trained and that assistance is required for trying on jewelry, but they were not aware of the specific situation and would investigate further [1]