This recommerce site is tackling retail’s 8-billion-pound problem—returns—with buy-in from Jay-Z and Serena Williams-founded VCs

America is in an overstock and returns crisis. Every year 8.4 billion pounds of products are returned to online sellers, according to the National Retail Federation. The typical solution from retailers is to send the roughly 17% of their inventory made up of returns to a landfill, regardless of the condition of the products. Most Read from Fast Company It’s a problem that sellers have little incentive to solve. Since dumping product can be written off as the cost of doing business in profit and loss stat ...