国网兰州供电公司：精准检验上门服务 保障电采暖客户用电安全

Core Insights - The article highlights the proactive measures taken by the State Grid Lanzhou Power Supply Company to ensure reliable electricity supply for heating during the winter season, focusing on user safety and energy efficiency [1][5]. Group 1: Service Optimization - From November 1 to 13, the company has implemented a special action plan to optimize service measures, ensuring stable operation of power supply facilities for urban and rural residents [1]. - Multiple professional teams have been organized to conduct on-site inspections and provide customized energy-saving guidance to users [1][5]. Group 2: Equipment Inspection - The company emphasizes the importance of accurate energy measurement for heating enterprises, conducting periodic inspections of metering devices to prevent potential discrepancies that could affect heating stability [2]. - Key equipment such as secondary circuits, switch cabinets, and leakage protectors are also being inspected to ensure comprehensive safety in the power supply process [2]. Group 3: Community Engagement - The company has mobilized a service team to provide one-on-one safety inspections for residents, particularly focusing on the elderly, to ensure their heating equipment is functioning safely [3]. - Residents are educated on temperature adjustment techniques and peak-valley electricity pricing policies, enhancing their understanding of energy usage [3][4]. Group 4: Personalized Energy Solutions - The company is committed to establishing a regular communication mechanism with customers, offering personalized electricity usage suggestions based on individual habits [5]. - Residents have expressed appreciation for the tailored energy-saving advice provided by the company's technical staff, indicating a positive reception of these services [4].