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为企业“控成本”,为发展“优生态”——四川以政务服务增值化改革破局,四级服务网络精准响应企业急难愁盼
Si Chuan Ri Bao·2025-11-14 03:07

Core Insights - The establishment of the Enterprise Comprehensive Service Window in Sichuan Province marks a significant milestone in transforming government services from convenience to added value, having provided nearly 1,000 services in its first year [1] - The service window aims to optimize the business environment and promote high-quality development by creating a collaborative service system that integrates government, market, and social resources [1][9] Group 1: Service Offerings - The service window has provided 76 types of "one-stop" services across five categories: projects, policies, scientific innovation, finance, and legal affairs [1] - The project service window has coordinated 63 provincial key projects and 65 enterprises, involving over 200 billion yuan in funding, with a processing speed increase of 55.33% from January to October [2] - The financial service window has facilitated 189 financial policy consultations and resolved financing issues totaling 5.613 million yuan, emphasizing proactive service delivery [4] Group 2: Technological Integration - The service center utilizes big data and artificial intelligence to match 422 provincial policies with enterprises, shifting the focus from "enterprises finding policies" to "policies finding enterprises" [2] - The integration of various services into a single platform allows for streamlined processes and improved efficiency in project approvals and financial services [4][9] Group 3: Local Implementation - Local service centers have adopted standardized reforms to simplify complex procedures, enhancing the accessibility of services for businesses [5] - The establishment of a digital platform in Yibin's Sanjiang New Area has registered nearly 17,000 users, facilitating real-time tracking of service requests [6] Group 4: Collaborative Mechanisms - The "1+5+N" service collaboration mechanism aims to create a versatile service team, enhancing communication between enterprises and government officials [7] - The integration of specialized service windows with comprehensive service windows allows for tailored solutions that address specific industry needs [8] Group 5: Reform Implications - The shift in service philosophy from a supply-driven to a demand-driven approach reflects a deeper understanding of enterprise needs, fostering a more supportive business environment [9] - The ongoing reforms are designed to create a responsive and collaborative ecosystem that benefits both enterprises and the government, promoting sustainable industrial development [9]