Xiao Fei Ri Bao Wang·2025-11-14 03:10Core Points - The company has been committed to serving the public since its establishment in November 2010, focusing on economic development and the needs of the people [1] Group 1: Customer Service Initiatives - The company provides home service for clients who are unable to visit in person, exemplified by a case where a customer received assistance at home to claim their policy benefits [2][4] - Over a thousand home service requests have been fulfilled across the province, showcasing the company's dedication to customer service [4] Group 2: Efficient Claims Processing - The company demonstrated its efficient claims processing through a case where a customer received a 100,000 yuan claim payment on the same day of reporting a serious illness [5] - Another customer experienced a claim turnaround of less than 9 minutes from application to payment, highlighting the speed and reliability of the company's services [7] - The company emphasizes the importance of timely support during crises, as illustrated by a case where a 300,000 yuan claim was processed quickly to aid a child's medical treatment [9]