小孩试戴金镯10秒被索赔1000元?中国黄金回应

Group 1 - The incident involving a customer at a China Gold store in Chengdu has raised concerns about potential fraud, as the customer was asked to pay 1,000 yuan for a bracelet that allegedly deformed after a child tried it on briefly [1] - The store manager stated that the initial proposal was to compensate for repair costs or purchase the item, but the customer refused, leading to police involvement and a final agreement of 100 yuan for repair [1] - The China Gold representative confirmed that the relevant departments are handling the situation and assured that consumers would receive a satisfactory response [1] Group 2 - The international gold price has been rising, leading to increased consumer interest in gold jewelry, but this has also resulted in a rise in disputes and complaints [2] - According to a report, from January 2022 to October 2025, there were 18,847 complaints related to gold jewelry, with a total claim amount of 110 million yuan and a resolution rate of 36.71% [2] - China Gold reported a revenue of 14.666 billion yuan for Q3 2025, a year-on-year increase of 28.43%, but net profit dropped by 89.37% to 16.0885 million yuan [2]