小孩试戴金镯10秒被索赔1000元？中国黄金回应→

Group 1 - A recent incident in Chengdu involving a customer at a China Gold store has drawn significant attention, where a child allegedly caused deformation to a gold bracelet, leading to a demand for compensation of 1,000 yuan from the store [1] - The store manager stated that the initial proposal was to compensate for repair costs or purchase the item, but the customer refused, and after police involvement, the customer ultimately paid 100 yuan for repairs [1] - The incident highlights a growing trend of disputes and complaints in the gold jewelry sector, coinciding with rising international gold prices and increased consumer interest in gold jewelry [1] Group 2 - According to a report by the Consumer Electronics Magazine, from January 2022 to October 2025, there were 18,847 complaints related to gold jewelry, with a total claim amount of 110 million yuan and an effective resolution rate of only 3% [2] - The surge in gold prices has created performance pressure for some gold sales companies, as evidenced by China Gold's announcement of a revenue of 14.666 billion yuan for Q3 2025, reflecting a year-on-year growth of 28.43%, while net profit was reported at 16.0885 million yuan [2]