ISG to Study Procurement Service Providers Worldwide

Core Insights - ISG has initiated a research study to evaluate how procurement service providers are facilitating AI-driven procurement transformation for enterprises [1][5] - The upcoming ISG Provider Lens report, titled "Procurement Services," is set to be published in April 2026 and will focus on modernization of procurement operations and supplier management [3][4] Industry Trends - Advanced technologies are reshaping procurement operations, with real-time spending insights and metrics like supply chain resilience becoming essential benchmarks for enterprises [2][6] - The need for resilient, diversified, and localized supply chains has intensified due to global disruptions, including geopolitical instability and evolving regulations [5][6] Research Methodology - ISG has distributed surveys to approximately 50 providers to gather data for the study, which will categorize procurement services into three quadrants: Procurement Operations Modernization Services, Strategic Sourcing and Category Management Services, and Supplier Management and Contract Lifecycle Services [6][7] - The report will provide insights for enterprise buyers to assess vendor relationships and will be utilized by ISG advisors to recommend providers to clients [4][6] Report Focus Areas - The report will cover key areas such as AI-driven automation, predictive analytics, ESG features, and risk and compliance management capabilities of service providers [6][7] - Geographically focused reports will analyze the global procurement services market and the products and services available worldwide [7]