Core Points - Three major Chinese airlines, Air China, China Southern Airlines, and China Eastern Airlines, announced special ticket handling policies for flights to Japan, allowing free changes and refunds for tickets purchased before November 15, 2025 [1][2][3] Group 1: Air China - Air China allows free changes and refunds for tickets purchased before November 15, 2025, for flights to Tokyo, Osaka, Nagoya, Fukuoka, Sendai, Hiroshima, Sapporo, and Okinawa, with travel dates between November 15, 2025, and December 31, 2025 [1] - The first change is free of charge, but fare differences may apply, and subsequent changes will follow the ticket's usage conditions [1] Group 2: China Southern Airlines - China Southern Airlines offers similar policies for tickets purchased before November 15, 2025, for flights to Japan, with travel dates from November 15, 2025, to December 31, 2025 [2] - The first change to the same itinerary is free, but fare differences will be charged, and further changes will adhere to the ticket's usage conditions [2] Group 3: China Eastern Airlines - China Eastern Airlines allows free changes for tickets purchased before November 15, 2025, for flights involving Japan, with travel dates from November 15, 2025, to December 31, 2025 [3][4] - Passengers can change their flights to dates within three days before or after the original flight without a fee, while further changes will follow the ticket's usage conditions [3][4]
国航、南航、东航发布通知:日本航线客票可予以免费退改处理