Shang Hai Zheng Quan Bao·2025-11-15 09:45Core Viewpoint - Three major Chinese airlines, Air China, China Southern Airlines, and China Eastern Airlines, have announced special handling measures for tickets related to Japan routes, allowing free refunds and changes for eligible tickets purchased before November 15, 2023, for travel dates before December 31, 2025 [1][3][4]. Group 1: Air China - Air China allows free changes for tickets purchased before November 15, 2023, for travel dates between November 15, 2025, and December 31, 2025, on specific routes to and from Japan [3]. - The first change is free of charge, but fare differences and seasonal price differences will apply; subsequent changes will follow ticket usage conditions [3]. - Unused segments can be refunded without a cancellation fee within the ticket's validity [3]. Group 2: China Southern Airlines - China Southern Airlines permits free refunds for tickets purchased before November 15, 2023, for travel dates between November 15, 2025, and December 31, 2025, on specific Japan routes [4]. - The first change to the same itinerary is free, but fare differences will be charged as per regulations [4]. Group 3: China Eastern Airlines - China Eastern Airlines allows free changes for tickets purchased before November 15, 2023, involving at least one unused segment to Japan, for travel dates between November 15, 2025, and December 31, 2025 [4]. - Free changes are allowed for flights within three days before or after the original flight; further changes will follow ticket usage conditions [4]. - Unused segments can be refunded without a cancellation fee within the ticket's validity [4]. Group 4: Safety Concerns - Recent reports indicate a deterioration in safety for Chinese citizens in Japan, with multiple incidents of crime against them, prompting the airlines to implement these measures [4][5]. - The Chinese government has advised citizens to avoid traveling to Japan and to remain vigilant regarding local security conditions [5].