Core Points - Chinese airlines, including China Southern Airlines, Air China, and China Eastern Airlines, have announced special handling procedures for tickets related to flights to Japan due to recent travel advisories from the Ministry of Foreign Affairs [1][10][16] Group 1: China Southern Airlines (CSN) - Applicable tickets are those purchased or exchanged before November 15, 2025, for flights to and from Japan between November 15, 2025, and December 31, 2025 [2] - Ticket change policy allows for one free change to the same route on CSN flights, with fare differences applicable; subsequent changes must follow ticket conditions [3] - Refunds can be requested without a fee within the ticket validity period, but previously changed tickets will follow original ticket conditions for refunds [4] Group 2: Air China (CA) - Applicable tickets must be purchased or exchanged before November 15, 2025, and involve travel to specific Japanese cities between November 15, 2025, and December 31, 2025 [11] - First changes to tickets are free of charge, but fare differences apply; further changes must adhere to ticket conditions [13] - Refunds are allowed without a fee for unused segments within the ticket validity period, with conditions applying for previously changed tickets [13] Group 3: China Eastern Airlines (CES) - Applicable tickets include those for international, regional, or domestic flights with at least one segment to Japan, purchased before November 15, 2025, for travel between November 15, 2025, and December 31, 2025 [16] - One free change is allowed for flights within three days before or after the original flight; further changes must follow ticket conditions [19] - Refunds for unused segments can be processed without a fee, with conditions for previously changed tickets [20] Group 4: Travel Advisory - The Ministry of Foreign Affairs has issued a warning for Chinese citizens to avoid traveling to Japan due to rising safety concerns and incidents involving Chinese nationals [30] - The advisory highlights the deteriorating security environment in Japan and urges citizens to remain vigilant and seek assistance from consulates if necessary [30]
三大航司通知:涉日航线客票可免费退改