多家航空公司:涉日机票可免费退改
Qi Lu Wan Bao·2025-11-16 04:22

Core Viewpoint - Multiple Chinese airlines have announced special handling policies for tickets related to flights to Japan due to recent travel advisories from the Ministry of Foreign Affairs and Chinese embassies in Japan, urging citizens to avoid travel to Japan and to enhance safety awareness [1][2]. Group 1: Applicable Conditions - The special handling policies apply to tickets purchased or exchanged before 12:00 on November 15, 2025, with travel dates between November 15, 2025, and December 31, 2025, for flights to and from various Japanese cities [2][7][9][11][13][21][25][27]. Group 2: Ticket Change and Refund Rules - For ticket changes, the first change is free of charge, but fare differences may apply. Subsequent changes must adhere to the original ticket conditions [4][6][10][12][18][22][26]. - Refunds for unused segments are allowed without a refund fee, but previously changed tickets will follow the original ticket conditions for refunds [5][12][19][22][26]. - If passengers wish to change the itinerary or carrier, it is recommended to refund the original ticket and purchase a new one [6][10][12][18][22][26]. Group 3: Specific Airline Policies - China National Airlines, Southern Airlines, Eastern Airlines, Sichuan Airlines, Hainan Airlines, Spring Airlines, Shenzhen Airlines, Xiamen Airlines, and Shandong Airlines have all issued similar policies regarding ticket changes and refunds for flights to Japan [2][7][9][11][13][21][25][27].