用AI造假 然后申请“仅退款” 商家：让她换角度拍视频她不愿意！律师：已涉嫌诈骗

Core Viewpoint - The rise of AI technology is enabling fraudulent activities where consumers manipulate product images to claim quality issues and seek refunds, posing significant challenges for merchants [1][6]. Group 1: AI Manipulation and Fraudulent Claims - Consumers are using AI to alter product images, such as modifying a normal apple photo to appear moldy, to falsely claim quality issues and request refunds from merchants [1]. - A clothing store's customer service reported instances where customers submitted images of alleged defects that showed clear signs of AI generation, complicating the refund process [2]. - A ceramic shop owner experienced a similar situation where a customer claimed a product had cracks, but AI analysis revealed the image was likely generated, indicating a growing trend of such fraudulent claims [6]. Group 2: Legal and Platform Responses - Legal experts indicate that using AI to fabricate product defects for refunds constitutes fraud, which could lead to civil or criminal penalties for the perpetrators [7]. - E-commerce platforms are taking measures to combat these fraudulent activities by establishing an account integrity system to track and penalize users engaging in such behaviors [9].