Workflow
提高末端服务水平 跑好快递“最后一公里”
Jing Ji Ri Bao·2025-11-17 00:57

Core Insights - The Chinese express delivery industry is entering a peak season with a significant increase in market scale, achieving an average daily volume of around 600 million packages in mid to late October [1] - Major express companies are focusing on improving service quality and reducing "involution" competition, with a projected 72-hour delivery rate of 85.8% in key areas, up 1.5 percentage points year-on-year [1] Group 1: Industry Growth and Collaboration - The express delivery sector is increasingly integrating with e-commerce, enhancing operational efficiency and ensuring smooth logistics during major sales events like "Double 11" [2] - JD Logistics has implemented embedded services in the Dazha crab sales process, doubling sales volume compared to last year, and ensuring timely deliveries through enhanced logistics support [2] - The introduction of smart devices such as drones and automated vehicles is improving operational efficiency and service levels in the express delivery industry [3] Group 2: Regional Development and Service Improvement - The express delivery network is expanding in rural areas, with a focus on customized logistics solutions to meet the specific needs of agricultural products like apples [4] - The share of express delivery business in central and western regions is increasing, with a notable rise in business volume in remote areas, contributing to regional economic development [5] - The establishment of comprehensive service centers in rural areas has improved the efficiency of both incoming and outgoing deliveries, with a reported 28.8% year-on-year growth in express delivery volume in Gansu province [5] Group 3: Quality of Service and Infrastructure - The overall service capability of the express delivery industry is improving due to enhanced governance and infrastructure, with 78% of villages having access to logistics service stations [6] - There is a need for further development of rural express delivery networks to ensure quality parity with urban services, emphasizing automation and modernization of processing centers [7] - Strengthening the regulatory framework and improving infrastructure in remote areas are essential for enhancing service quality and ensuring stable delivery networks [7]