三亚获评全国法治政府建设示范市

Core Viewpoint - Sanya has been recognized as a national model city for the construction of a law-based government, marking a significant achievement for Hainan Province in promoting legal governance and enhancing the business environment [2][4]. Group 1: Legal Governance and Business Environment - Sanya has implemented innovative online services through the Haiyi Ban platform, allowing businesses to submit applications across provinces easily [2]. - The city has achieved a 99.42% rate for "zero-run" services at the municipal level, with 2,254 items available for provincial processing and 831 items for cross-provincial processing [3]. - The introduction of the "Sanya City Optimization of Business Environment Regulations" provides a solid institutional guarantee for the market-oriented, law-based, and international construction of the business environment [4]. Group 2: Administrative Efficiency and Service Innovation - Sanya has launched the first government service e-commerce store in the country, allowing citizens to order services online, including the delivery of certificates directly to their homes [3]. - The city has implemented measures to streamline project approval processes, reducing approval times by over 30% through initiatives like the "no-fee zone" for enterprise establishment [3]. Group 3: Law Enforcement and Consumer Protection - Sanya has established a "first compensation" mechanism through the "Sanya Rest Assured Travel" platform, ensuring rapid processing of tourist complaints with a target of 3 minutes for acceptance and 30 minutes for compensation [6]. - The city has developed a comprehensive credit system for businesses, enhancing consumer confidence through transparent access to business credit ratings and records [5][6]. Group 4: Environmental and Social Governance - Sanya has introduced targeted regulations in ecological protection, such as the "Sanya River Ecological Protection Management Regulations," promoting high-quality development in environmental governance [7]. - The city has established a multi-faceted dispute resolution mechanism, exemplified by the successful resolution of an international divorce case through online mediation [7][8]. Group 5: International Legal Services - The establishment of the second international commercial court in Hainan Free Trade Port aims to provide high-level legal services for foreign-related cases, enhancing the region's openness [8]. - The court has implemented bilingual legal documents and training programs to support foreign litigants, facilitating better understanding and participation in legal processes [8].