如新李潮东:以新质生产力赋能健康服务 守护消费者全周期权益

Core Viewpoint - The event themed "Boosting Consumption and Quality Service Responsibility" was successfully held in Chengdu, emphasizing the importance of consumer rights protection and service innovation in the context of evolving consumer needs [1][4]. Group 1: Event Overview - The event was organized by various consumer protection organizations and attended by representatives from 28 provinces and cities, highlighting a nationwide commitment to consumer rights [1]. - Li Chaodong, Senior Vice President of Nu Skin Greater China, participated in discussions on consumer scenario innovation and service quality upgrades, sharing insights on the company's practices in consumer rights protection [1][3]. Group 2: Company Profile - Nu Skin operates globally across nearly 50 markets, having launched over 100 nutritional and skincare products in China over the past 20 years [3]. - The company has received the China Charity Award five times, demonstrating its commitment to ESG principles and social responsibility [3]. Group 3: ESG Commitment - Li Chaodong emphasized that for multinational companies, protecting consumer rights is a core responsibility that involves providing innovative, reliable, and high-quality products to meet growing health demands [4]. - The company aims to integrate consumer rights protection into its core business strategy, driven by ESG principles [4][6]. Group 4: Innovation and Technology - In response to diverse health needs under the "Healthy China" strategy, Nu Skin is increasing investments in biotechnology and smart technology to drive innovation [5]. - The upcoming launch of the "Smart Health Management" platform, Prysm iO, will utilize AI and big data to offer personalized health solutions, showcasing the company's commitment to technological advancement in health management [5]. Group 5: Quality Assurance - Nu Skin has established a leading "6S Product Quality Management System" to ensure product safety and quality throughout the entire lifecycle, from development to consumer delivery [6]. - The company provides transparent product information and personalized services using AI, while also implementing a 30-day return policy to enhance consumer trust [6]. Group 6: Health Management Philosophy - Nu Skin promotes a "Big Health" philosophy, focusing on educating consumers about health management and encouraging a shift from reactive to preventive health care [7]. - The company plans to continue integrating ESG principles into its strategy, aiming for sustainable development and long-term consumer rights protection [7].