Aetna Launches Leading Edge Conversational AI Navigation

Accessibility StatementSkip Navigation Embedded assistant revolutionizes how members navigate their health care journey WOONSOCKET, R.I., Nov. 18, 2025 /PRNewswire/ -- Aetna, a CVS Health® company (NYSE: CVS), is launching a market-leading generative AI-powered conversational experience in its digital channels that will simplify health care, allowing members to quickly and easily navigate their benefits for a personalized experience. Nathan Frank, SVP and Aetna's Chief Digital and Technology officer stated, ...