Core Insights - Klarna is transitioning from a payment service to a full-scale neobank, emphasizing trust, customer obsession, and AI as key components of its strategy [1][2][3] - The company reported an average outstanding balance of $88 for its buy now, pay later (BNPL) service, significantly lower than the average credit card balance of $6,500, positioning BNPL as a healthier credit model [6] Financial Performance - Klarna's third-quarter earnings revealed a GMV of $32.7 billion, with a 43% year-over-year growth in the U.S. market [7] - Revenue reached $903 million, reflecting a 51% increase in the U.S. [7] - Average revenue per active consumer is $28, increasing to $90 for users utilizing in-app shopping features and $130 for Klarna Card users [5] User Engagement - The company has 114 million active consumers, a 32% increase year-over-year, and 850,000 merchants, up 38% [4] - App penetration is at 76% of the user base, with approximately 49 million monthly active users engaging within the product environment [5] - The Klarna Card has 3.2 million global active users, with 1.4 million in the U.S., and a trailing 12-month purchase frequency of 125 transactions [8] Strategic Initiatives - Fair financing grew by 139% year-over-year, with the number of merchants offering it increasing from 79,000 to 151,000 [6] - The company aims to re-underwrite more than half of its balance sheet in about 60 days, contrasting with traditional lenders [9] - Klarna is focused on expanding its banking capabilities and aims to be available wherever Visa operates [9] Future Outlook - Revenue growth for the fourth quarter is projected to exceed 30% [11] - The company is leveraging AI to enhance its services and reduce switching friction in financial transactions [10]
Klarna Sees Future as Neobank as Growth Accelerates