网格治理暖人心 平山村破解拆迁融城治理难题

Core Viewpoint - The article highlights the successful implementation of a grid governance system in Ping Shan Village, which has facilitated the integration of relocated villagers into urban life, ensuring their needs are met and enhancing their overall well-being [1][2][3] Group 1: Governance Structure - Ping Shan Village has established a three-tier governance matrix of "village (community) - grid - micro-grid," effectively dividing the original village into 11 grids and 21 micro-grids to ensure comprehensive governance coverage [1] - The governance model emphasizes the involvement of community leaders and enthusiastic volunteers, forming a "micro-grid service team" that connects with 15-20 households each [1] Group 2: Community Services - The service team utilizes WeChat for real-time communication and regular home visits, collecting over 140 requests related to employment assistance, elderly care, and conflict resolution, achieving a feedback resolution rate of 98% [2] - Special services are provided for vulnerable groups, including the elderly and disabled, with monthly home visits for essential services like haircuts, bathing, and meal delivery [2] Group 3: Administrative Support - A "micro-grid agent service model" has been introduced to assist villagers with administrative tasks, allowing them to handle matters without needing to travel, with a list of 12 frequently required services clearly outlined [2] - The agent team has successfully processed over 80 administrative requests, streamlining the service delivery to the villagers [2]