迈向普惠化数智化品质化新征程

Core Viewpoint - The consumption finance sector is crucial for stimulating domestic demand and enhancing consumer spending, with financial institutions increasing consumer credit offerings to activate the market cycle [1][2]. Group 1: Industry Trends - The asset scale of consumer finance companies has grown significantly, from over 500 billion yuan in 2020 to approximately 1,384.86 billion yuan by the end of 2024, serving 85.43 million county-level customers [2]. - Companies are focusing on optimizing products and services to meet consumer demand, effectively lowering barriers to consumption and stimulating potential [2][3]. Group 2: Targeted Services - Consumer finance companies are tailoring their services to specific groups such as farmers, small business owners, and new citizens, launching targeted financial products [3]. - The "New Citizens New Enjoyment" credit product by Mengshang Consumer Finance has issued 65.398 billion yuan in loans, serving 5.9269 million customers by the end of September 2025 [3]. Group 3: Technological Empowerment - The integration of AI technologies is enhancing the efficiency of consumer finance operations, with companies utilizing AI across various business processes to improve risk management and customer service [4][5]. - Companies are implementing advanced systems for real-time data processing and risk identification, significantly improving operational efficiency and customer satisfaction [5]. Group 4: Consumer Rights Protection - Consumer finance companies are prioritizing consumer rights protection by establishing dispute resolution mechanisms and promoting responsible financial practices [6]. - The industry is encouraged to pursue a path of inclusive, intelligent, and quality-driven development to enhance the value of financial services for the public [6].