大连机场国内航班截载时间缩短至35分钟

Core Points - From November 18, the check-in deadline for domestic flights at Dalian Airport will be shortened from 40 minutes to 35 minutes before scheduled departure, enhancing passenger experience [1] - The reduction of 5 minutes aims to improve ground operation efficiency, requiring collaboration across multiple departments and optimization of self-service check-in and security processes [1] - Currently, 95% of domestic economy class passengers experience check-in wait times of less than 8 minutes, and 95% of passengers face security wait times of no more than 12 minutes [1] - The average wait time for the first piece of luggage for arriving flights is less than 5 minutes, while the last piece averages no more than 15 minutes [1] Service Enhancements - Dalian Airport has upgraded its facilities, increasing waiting area space by over 2,700 square meters and establishing the first standardized ride-hailing pick-up and drop-off station in Dalian [1] - Improvements include the installation of barrier-free facilities, mother-and-baby rooms, parking lot upgrades, and the relocation of self-service check-in [1] - New services such as the "Sunshine Volunteer Service Station" and "Dream Flight House" have been introduced, along with 131 service supervision hotlines and feedback channels to address passenger needs [1]