Zhong Guo Jin Rong Xin Xi Wang·2025-11-19 08:00Core Insights - The Industrial and Commercial Bank of China (ICBC) Nanning Branch has launched a new "nearby service" model for social security services, integrating banking and social security functions to enhance service efficiency and accessibility for citizens [1][2] - The initiative has successfully introduced 36 high-frequency social security services at bank branches, significantly improving the convenience of accessing these services for the public [1] Group 1: Service Implementation - The "social security and banking integration" service allows real-time processing of 36 high-frequency social security tasks, including insurance registration, unemployment benefits, and account maintenance, directly at bank branches [1] - Since the project's launch, over 20,000 citizens have been served, with more than 10,000 social security cards issued and over 2,500 high-frequency service transactions completed [1] Group 2: Network Expansion - ICBC Nanning Branch has strategically selected 11 core urban branches as flagship stores for the "social security banking integration," providing all 36 high-frequency services [2] - As of August, the number of "nearby service" branches has expanded to 35, including 27 in urban areas and 8 in county regions, covering multiple districts [2] Group 3: Service Quality Assurance - To ensure high service quality and efficiency, ICBC Nanning Branch has implemented training programs for staff, including on-the-job training and mentorship, to ensure compliance with social security policies and risk management [2] - An evaluation team has been established in collaboration with the social security center to certify the competency of trained personnel, ensuring uniform service standards and risk control [2] Group 4: Future Plans - ICBC Nanning Branch aims to further deepen the "social security and banking integration" service, optimizing processes and expanding service offerings to provide a safer, more convenient, and efficient one-stop "finance + social security" service experience for citizens [2]