ibex Wins Two 2025 Globee® Awards for AI-Driven Customer Experience and Customer Service Excellence
IBEXIBEX(US:IBEX) Globenewswire·2025-11-19 14:00

Core Insights - ibex has been awarded two prestigious 2025 Globee Awards for its innovative AI-powered customer engagement solutions, highlighting its leadership in the industry [1][2][4] Awards and Recognition - The ibex Wave iX AI Virtual Agent received the Globee Technology Award for AI-Driven Customer Experience, while the ibex Wave iX solution suite was recognized with the Globee Award for Excellence in Customer Experience [2][3] - The Globee Awards celebrate organizations that drive progress through technology and exemplify excellence in customer experiences and significant business achievements [3][5] Company Overview - ibex is a global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, operating approximately 30 facilities worldwide [6][7] - The company manages nearly 170 million critical customer interactions annually, leveraging a diverse global team of over 36,000 employees and advanced technology [7]