Core Insights - The old clothing recycling industry is experiencing rapid growth due to the increasing popularity of green consumption concepts, but issues such as "high estimated prices attracting users and low actual settlement prices" and "ambiguous quality inspection standards" are prevalent [1][5]. Group 1: Industry Trends - The recycling platform "Green Clothes Hero" estimated the value of 18 pieces of branded old clothing to be between 44.5 yuan and 200 yuan, but the final settlement was only 0.7 yuan, highlighting a significant discrepancy [1]. - Many consumers have reported similar experiences where the estimated recycling price was much higher than the final price after quality inspection, indicating a potential issue with pricing transparency [1][5]. Group 2: Quality Inspection Standards - The customer service of the recycling platform stated that the quality inspection mainly considers the appearance and whether the items are dirty or damaged, but the accuracy of the estimated prices is not guaranteed [3]. - The platform retains unqualified clothing for 48 hours before environmentally processing them, and customers can request a return within this timeframe at their own shipping cost [3][4]. Group 3: Consumer Complaints - There has been a rise in complaints related to old clothing recycling, focusing on slow customer service responses, lack of after-sales support, lost items during shipping, and hidden pricing traps [5].
预估高价引流、实际低价结算,旧衣回收为何变“套路回收”?
Yang Zi Wan Bao Wang·2025-11-19 14:31