Jiang Nan Shi Bao·2025-11-20 02:24Core Points - A customer expressed gratitude to a bank for its excellent service and integrity after retrieving lost cash [1] - The incident highlights the bank's commitment to customer service and ethical conduct [1] Summary by Sections - Incident Description - A customer accidentally left behind cash after a withdrawal at the bank [1] - Bank staff discovered the cash during routine checks and identified the owner through surveillance footage [1] - Customer Interaction - The bank contacted the customer to inform him about the lost cash, which he was unaware of [1] - The customer was pleasantly surprised and grateful for the bank's diligence [1] - Recognition of Service - The customer returned to the bank the next day to personally thank the staff and presented a banner as a token of appreciation [1] - The banner emphasized the bank's high moral standards and commitment to serving the community [1]