Jiang Nan Shi Bao·2025-11-20 02:24Group 1 - A senior customer at a bank attempted to transfer 30,000 yuan and exhibited suspicious behavior by frequently reporting queue progress via WeChat, raising concerns among bank staff [1] - The bank staff, recognizing the potential risk, reported the situation to the branch manager, who reviewed the customer's WeChat messages and confirmed that the customer was likely being scammed by someone posing as a "foundation director" [1] - The bank successfully protected the customer's funds by activating a rapid response plan in collaboration with the police, who confirmed the scam and assisted in advising the customer [1] Group 2 - The bank is committed to enhancing financial literacy among customers to improve their awareness of fraud prevention through distributing educational materials and conducting seminars [2] - The bank aims to strengthen internal management and risk control mechanisms by establishing comprehensive regulations and procedures to ensure compliance and safety in business operations [2] - The bank plans to enhance cooperation with law enforcement and regulatory bodies to create a collaborative approach to combat fraud, sharing information and resources to effectively curb the spread of fraudulent activities [2]