河南方城：创新运用“综治中心+”机制 精准化解涉企矛盾纠纷

Core Viewpoint - The article highlights the innovative measures taken by Fangcheng County to optimize the business environment and effectively resolve enterprise-related disputes through the establishment of a comprehensive governance framework centered around the Social Governance Center [1][5]. Group 1: Mechanisms and Models - The "Center Whistle, Department Reporting" rapid response mechanism has been established, creating a unique "Fangcheng Model" for resolving enterprise disputes [2]. - A "three-level linkage" model has been introduced, extending the reach of dispute resolution to the grassroots level, with a success rate of 96.7% in resolving disputes [3]. - The integration of various departments, including police, courts, and legal services, has formed a collaborative approach to dispute resolution, enhancing efficiency and effectiveness [3][4]. Group 2: Process Optimization - A closed-loop management mechanism has been developed, ensuring that disputes are categorized and handled according to urgency and complexity, significantly speeding up resolution times [4]. - The integration of mediation, arbitration, and litigation processes within the Social Governance Center allows for a seamless resolution experience for enterprises [4]. - The average time for businesses to resolve issues has been reduced from 2-3 days across multiple departments to within one day at the center [5]. Group 3: Legal and Institutional Support - The governance model emphasizes legal support as a foundation, ensuring that dispute resolution processes are authoritative and effective [5]. - Regular feedback and evaluation mechanisms are in place to assess satisfaction and improve the resolution process, with 11 risk assessment reports generated this year [4][5]. - The approach has shifted from reactive to proactive governance, focusing on early detection and resolution of potential disputes [5].